We're sorry to see you go! We are more than happy to review your request for an account deletion. Please open a support ticket with us from the email address linked to your account and provide us with your username. Be prepared to answer all questions related to your account to prove that you are the owner of the account. Relevant information may include:
- The username of the account
- The current e-mail address associated on the account
- The new email address you want to put on the account
- Other sensitive account information
Please understand that once an account is deleted, the account and the Penguin is gone forever. They cannot be restored, so make sure that you truly want to delete your account before contacting us!