Please view the criteria below for appealable permanent infractions:
- Safe Chat
We do not at any time remove warning history for players. If you have been permanently safe chatted, we are unable to appeal this infraction. Please note that ban evading is against our Game Rules and Regulations and your account will be subject to another infraction.
Appealing an Infraction
If you wish to appeal a permanent infraction, please open a support ticket with us by navigating to this link. Please include all relevant information and a detailed summary and reason as to why you should be unbanned. Note that appeals are handled by support staff on a case-by-case basis. Submitting an appeal does not guarantee that your infraction will be removed.
If you've been denied your appeal, you are free to submit another ticket with us in a month.